Would it be possible to include an iCal file attachment to the Access-A-Ride advance notification emails with a 30 minute window from the specified pickup time (that is the window in which Access-A-Ride drivers need to arrive)? For example: if my Access-A-Ride is supposed to pick me up at 10:34 am from 1000 Broadway Ave and then again at 8:00 pm from 900 Jay St., include a calendar event (a .ics file) that would look similar to the following, attached to the advance trip notification: ``` BEGIN:VCALENDAR VERSION:2.0 CALSCALE:GREGORIAN BEGIN:VEVENT SUMMARY:Access-A-Ride Pickup DTSTART;TZID=America/New_York:20130802T103400 DTEND;TZID=America/New_York:20130802T110400 LOCATION:1000 Broadway Ave.\, Brooklyn DESCRIPTION: Access-A-Ride trip to 900 Jay St.\, Brooklyn STATUS:CONFIRMED SEQUENCE:3 BEGIN:VALARM TRIGGER:-PT10M DESCRIPTION:Pickup Reminder ACTION:DISPLAY END:VALARM END:VEVENT BEGIN:VEVENT SUMMARY:Access-A-Ride Pickup DTSTART;TZID=America/New_York:20130802T200000 DTEND;TZID=America/New_York:20130802T203000 LOCATION:900 Jay St.\, Brooklyn DESCRIPTION: Access-A-Ride trip to 1000 Broadway Ave.\, Brooklyn STATUS:CONFIRMED SEQUENCE:3 BEGIN:VALARM TRIGGER:-PT10M DESCRIPTION:Pickup Reminder ACTION:DISPLAY END:VALARM END:VEVENT END:VCALENDAR ``` That way, Access-A-Ride customers on their smartphones or who use email + calendaring applications can include their pickups in their calendars and never be late for them! The ics file described is in compliance with [RFC 2445](http://www.ietf.org/rfc/rfc2445.txt) although you can probably add the alarms in a more reliable way, I used the default VALARM but it doesn't seem to work everywhere.