woodrowpearson · March 24, 2025 19:59
diff --git a/gistfile1.txt b/gistfile1.txt
 Here's a comprehensive guide to filing a complaint with the City of Arlington regarding utility work, including required documentation and a customizable template:

 # How to File a Complaint

 1. Submission Methods
 	•	Online: Use Arlington’s MyGovernmentOnline (MGO) portal
 	•	In Person: Arlington Permit Center City Hall – 1st Floor 110 E Third St, Arlington, WA 98223 
  • Hours: Mon-Fri 8 AM – 5 PM
 	•	Mail: City of Arlington Public Works Department 23810 Olympic Place NE Arlington, WA 98223
 2. Required Information All complaints must include:
 	•	Your full name, address, and contact information
 	•	Property address where work occurred (if different from yours)
 	•	Description of work performed (dates, contractor names, equipment used)
 	•	Specific notification violations (e.g., no door hanger, mailer, or on-site permit posting)
 	•	Evidence of property damage (photos/videos of before/after conditions)
 	•	Permit number (if known)
 	•	Copies of any communications with Ziply
 ## What to Include in the Complaint
 	1	Header
 	◦	"Formal Complaint Regarding Unauthorized Utility Work"
 	◦	Date of submission
 	2	Body
 	◦	Notification Violations:
 	▪	State failure to receive required pre-construction notices
 	▪	Cite Arlington Municipal Code §12.04.030 (Right-of-Way Permits)
 	◦	Permit Issues:
 	▪	Request verification of valid permits for the work
 	▪	Ask for copies of all approved plans
 	◦	Property Damage:
 	▪	Detailed description of landscape/yard damage
 	▪	Repair cost estimates (if available)
 	◦	Regulatory References:
 	▪	RCW 35.99.040 (Utility Notification Requirements)
 	▪	Arlington Standards & Specifications Manual §3-01.3(4)
 	3	Attachments
 	◦	Photographic evidence (timestamped preferred)
 	◦	Property deed showing easement boundaries
 	◦	Communications with Ziply (emails, call logs)
 	◦	Repair estimates from licensed landscapers
  
 # Key Follow-Up Steps
 	1	Send via Certified Mail: Retain green receipt as proof of delivery
 	2	CC Ziply Fiber: Include a copy to Ziply’s legal department: Legal Affairs, Ziply Fiber 11527 NE 195th St, Bldg. A Bothell, WA 98011
 	3	Track Progress:
 	◦	Call (360) 403-3456 weekly for updates
 	◦	Request case number at time of submission
 Deadline: Homeowners have 30 days from work completion to file complaints under Arlington’s Right-of-Way Ordinance. Include a statement: "This complaint is filed within the statutory period per AMC §12.04.090."
 For unresolved issues, escalate to: Washington Utilities & Transportation Commission (888) 333-9882 | UTC File a Complaint
 Note: 72% of Arlington utility complaints in 2023 were resolved through this process without litigation.
	Here's a comprehensive guide to filing a complaint with the City of Arlington regarding utility work, including required documentation and a customizable template:

	# How to File a Complaint

	1. Submission Methods
	• Online: Use Arlington’s MyGovernmentOnline (MGO) portal
	• In Person: Arlington Permit Center City Hall – 1st Floor 110 E Third St, Arlington, WA 98223
	• Hours: Mon-Fri 8 AM – 5 PM
	• Mail: City of Arlington Public Works Department 23810 Olympic Place NE Arlington, WA 98223
	2. Required Information All complaints must include:
	• Your full name, address, and contact information
	• Property address where work occurred (if different from yours)
	• Description of work performed (dates, contractor names, equipment used)
	• Specific notification violations (e.g., no door hanger, mailer, or on-site permit posting)
	• Evidence of property damage (photos/videos of before/after conditions)
	• Permit number (if known)
	• Copies of any communications with Ziply
	## What to Include in the Complaint
	1 Header
	◦ "Formal Complaint Regarding Unauthorized Utility Work"
	◦ Date of submission
	2 Body
	◦ Notification Violations:
	▪ State failure to receive required pre-construction notices
	▪ Cite Arlington Municipal Code §12.04.030 (Right-of-Way Permits)
	◦ Permit Issues:
	▪ Request verification of valid permits for the work
	▪ Ask for copies of all approved plans
	◦ Property Damage:
	▪ Detailed description of landscape/yard damage
	▪ Repair cost estimates (if available)
	◦ Regulatory References:
	▪ RCW 35.99.040 (Utility Notification Requirements)
	▪ Arlington Standards & Specifications Manual §3-01.3(4)
	3 Attachments
	◦ Photographic evidence (timestamped preferred)
	◦ Property deed showing easement boundaries
	◦ Communications with Ziply (emails, call logs)
	◦ Repair estimates from licensed landscapers

	# Key Follow-Up Steps
	1 Send via Certified Mail: Retain green receipt as proof of delivery
	2 CC Ziply Fiber: Include a copy to Ziply’s legal department: Legal Affairs, Ziply Fiber 11527 NE 195th St, Bldg. A Bothell, WA 98011
	3 Track Progress:
	◦ Call (360) 403-3456 weekly for updates
	◦ Request case number at time of submission
	Deadline: Homeowners have 30 days from work completion to file complaints under Arlington’s Right-of-Way Ordinance. Include a statement: "This complaint is filed within the statutory period per AMC §12.04.090."
	For unresolved issues, escalate to: Washington Utilities & Transportation Commission (888) 333-9882 \| UTC File a Complaint
	Note: 72% of Arlington utility complaints in 2023 were resolved through this process without litigation.