After reading the articles above, create a gist on Github and reflect (4-6 sentences) on the following prompts.
- What role does empathy play in your life and how has it helped you?
- Empathy plays a large part in helping me understand other people's stories and allowing me to better relate to them. Empathy is what grounds me, and gives me a feel for who I am, who I'm surrounded by, and the tone of the environment.
- How does empathy help you build better software?
- Being in tune with how people think and feel are advantageous to building a more intuitive software that is easy to use and relate to on a personal level.
- Why is empathy important for working on a team?
- Also, in a team context empathy allows for better interpersonal work-flow as well as better team chemistry, reducing conflicts and unproductive clashes.
- Describe a situation in which your ability to empathize with a colleague or teammate was helpful.
- There have been many times when I've had to work on a school project with a team that either could not contribute their fair share, or who I could not personally relate to. When this happens, empathy is crucial in understanding that even though we don't like the same things and maybe reside on opposite ends of the political spectrum, they too are human and deserve to be treated with respect. Approaching tense group situations with this mindset allows for a calm and coherent conversation that could lead to resolution, rather than an argument with no empathy or understanding.
- When do you find it most difficult to be empathetic in professional settings? How can you improve your skills when faced with these scenarios?
- I find it most difficult to be empathetic in a professional setting when co-workers behave in a way that reflects poorly on us as individuals and professionals, and the company we represent. This has happened to me multiple times in the past, and while the problem needs to be addressed quickly it also needs to be approached with empathy. The best way to improve my skills in these situations is to remain calm while communicating to my coworkers about the perceived problem.