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  1. Suzhou65 revised this gist Aug 17, 2023. 1 changed file with 1 addition and 0 deletions.
    1 change: 1 addition & 0 deletions HW News - Linus Tech Tips' Terrible Response.csv
    Original file line number Diff line number Diff line change
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    Speakers, Content
    GN, so we posted some coverage yesterday with some concerns about data accuracy ethics and responsibilities of Linus Media Group
    GN, not going to recap all that here you should check that video out before proceeding its necessary context
    GN, Linus hastily posted a statement about three and a half hours after our video went live
  2. Suzhou65 revised this gist Aug 17, 2023. 1 changed file with 61 additions and 2 deletions.
    63 changes: 61 additions & 2 deletions HW News - Linus Tech Tips' Terrible Response.csv
    Original file line number Diff line number Diff line change
    @@ -133,5 +133,64 @@ GN, here's one such
    GN, quote
    LTT STUFF, I'm sorry I got the community's priorities mixed up on this one
    LTT STUFF, and that we didn't show the Billet in the best light Our intention wasn't to hurt anyone
    LTT STUFF,we wanted no one to buy it because it's an egregious waste of money no matter what temps it runs at
    GN, another quote
    LTT STUFF, we wanted no one to buy it because it's an egregious waste of money no matter what temps it runs at
    GN, another quote
    LTT STUFF, will the it was a mistake a bad one but a mistake and they're taking care of it reality managed to have the same reach
    GN, this is a very bitter way to admit a mistake
    GN, but my answer to that question because it had a question mark at the end of it is not if you were insincere and indignant about it
    GN, no
    GN, he then talks about being real people and said
    GN, quote
    LTT STUFF, today sucks
    GN, well guys I'm not going to mince words to protect my reputation amongst sort of the the devour LTT supporters
    GN, and that's gaslighting
    GN, that's what it is like
    GN, this this we're the victims
    GN, feel bad for us
    GN, that's what that is
    GN, so it's not acceptable behavior
    GN, it is embarrassing and
    Transitions,
    GN, here's one more
    Linus, Adamand I were talking about this today he advocated for re-testing it
    Linus, regardless of how non-viable it was as a product at the time
    Linus, and I think he expressed really well today why it mattered
    Linus, it was like making a video about a Supercar
    Linus, it doesn't matter if no one watching will buy it they just want to see it rip
    Linus, I missed that but it wasn't because I didn't care about the consumer
    Linus, it was because I was so focused on how this product impacted a potential buyer
    GN, bullshit
    GN, we know why they didn't do it
    Linus, I don't know guys
    Linus, I'm not sure if I can apologize for not spending another 100 200 300 500 of various people's times
    GN, I'll wrap this up by saying look we had data points in there that were completely ignored
    GN, they weren't mentioned at all in any of this I we talked about serious testing issues
    GN, we talked about methodological issues we talked about lack of process we talked about lack of QC
    GN, talk about the fact that people can look at numbers that are 300 percent off in some cases
    GN, or in the cases of coolers are just literally incorrect because it was backwards or installed improperly
    GN, and how they can get past people
    GN, none of that was addressed this was a layup to say
    GN, here's our 10-point plan yeah we up here's what we're gonna do to fix it
    GN, there's an odd note in the statement about using their notes against them like as if we're weaponizing the transparency or something
    GN, and I want to be clear again
    GN, the vast majority of the significant errors I found they're not pinned under their videos
    GN, I found them I went and I looked at the numbers and I compared their own numbers against their own numbers
    GN, and I found those errors right like it's misrepresenting reality here and it is choosing to ignore it
    GN, so here's the deal
    GN, if LTT releases a new PR inspired comment after this or goes on another rant
    GN, we probably won't be responding
    GN, this was LMG's chance to take responsibility and he's shown LMG's true colors
    GN, and what he has the owner really thinks and we're greatly disappointed at the tripling down rather than proposing future looking Solutions
    GN, at this point we wouldn't believe them if they released a new statement to try and undo this one
    GN, because it's clear to us what the company's owners thought of these issues
    GN, and
    GN, I just
    GN, I just
    GN, I can't get over this
    GN, quote
    Linus, but we didn't sell it we auctioned it
    GN, seriously
    GN, like that that is what we're gonna open with
    GN, got us whatever we're gonna go back to the rest of Hardware news
    GN, I'm gonna drop this in
    GN, that's your update
  3. Suzhou65 created this gist Aug 17, 2023.
    137 changes: 137 additions & 0 deletions HW News - Linus Tech Tips' Terrible Response.csv
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    GN, so we posted some coverage yesterday with some concerns about data accuracy ethics and responsibilities of Linus Media Group
    GN, not going to recap all that here you should check that video out before proceeding its necessary context
    GN, Linus hastily posted a statement about three and a half hours after our video went live
    GN, the video raised concerns again about an incredibly large amount of testing and act accuracy issues
    GN, alongside what we believe to be unethical actions and just issues with responsibility as a large Outlet in general
    GN, Linus's statement it is an unhinged Unapologetic rant where he shirks responsibility and blames others
    GN, he tries to play weird semantic games like saying
    GN, quote
    Linus, wedidn't sell the product we auctioned it
    GN, or misrepresent the timeline for when he contacted Billet Labs
    GN, he triples down on Billet labs and says
    GN, quote
    Linus, I still disagree that the Billet Labs video is an accuracy issue it's more like I just read the room wrong
    GN, that doesn't even make any sense
    GN, it's not the job of a reviewer to read the room and tell the room what it wants to hear
    GN, that is called a
    Luke, sycophant
    Linus, sycophant is a is a perfect word to describe it
    GN, he also said
    GN, quote
    Linus, we could have retested it with perfect accuracy
    Linus, but to do so properly accounting for which cases it could be installed in (none)
    Linus, in which radiators it would be plumbed with (again mystery) would have been impossible
    Linus, and also didn't affect the conclusion of the video or so I thought
    GN, to be clear here the random caps lock is not us that's the original emphasis
    GN, I mean we could have retested it with perfect accuracy
    GN, but to do so would have been impossible is nonsense
    GN, and it's very difficult to to engage with nonsense
    GN, I don't know what that means
    GN, and it completely ignores the enormous video breaking errors with cooler CPU and GPU testing results and processes
    GN, that sometimes wildly misrepresent the product stack
    GN, other than the usual platitudes if we wear imperfection on our sleeves in the interest of ensuring
    GN, that we stay accountable to you without explaining how it happened or how they'll fix it
    GN, look we're going to talk about this
    GN, today but we're not going to drag this out and make a whole new Standalone video about this response
    GN, because they haven't added anything of substance the response
    GN, is immature
    GN, it's blaming others and it's irresponsible to the community they've built
    GN, but we are going to talk about some of the issues in this statement nonetheless and then we're moving on
    Transitions,
    GN, let's start with Billet this is where the story is getting a little bit twisted
    GN, we saw some comments about this confirming our concerns that people would lose track of the actual timeline
    GN, first of all we're not going to argue the semantics about an item being sold against the will of account company versus being auctioned
    GN, and being for charity which we already said doesn't make that better
    GN, it makes it worse because now you're roping in an innocent
    GN, third party into a very awkward situation that can potentially make them look bad by proxy
    GN, and secondly this is actually what we said
    Transitions,
    GN, the first time they agreed to send it back was June 30th
    GN, at LTX the Linus Media Group put the one-of-a-kind water block up for auction at its extra live auction event
    GN, more seriously Linus's statement which reads
    GN, quote
    Linus, we have already agreed to compensate Bill labs for the cost of their prototype
    GN, uses specific language to imply that this was agreed upon prior to our video launching
    Gn, following this forum post from Linus we reached out to Billet Labs with
    GN, when we'd already had contact and we asked them the following
    GN, we said Linus's comment doesn't expressly say it but it seems to imply that this agreement was made previously
    GN, Billet lab said no
    GN, absolutely not no no no
    GN, the only mention of any money to do with the Prototype was our response to that them after they said they'd auctioned it
    GN, and we basically said you know that was an expensive prototype they didn't want us to share the exact dollar amount
    GN, Billet continued to explain their email they said
    GN, quote
    Billet,I said
    Billet, do you plan to reimburse us for this
    Billet, and we heard nothing we didn't get a response until your video
    GN, and Bill thanked us for it
    GN, we asked Billet when I had received that email from Linus
    GN, and they noted it arrived about two to three hours after we published our video
    GN, which would have been around the same time that Linus posted the comments on the forums
    GN, so he wrote that email and he posted and then said they've already come to an agreement
    GN, but at the time he posted it bill it hadn't responded to the email and just for the record
    GN, we have the timeline of events so I vetted them
    GN, and Linus Media Group did in fact agree to send the block back on June 30th
    GN, and they agreed again later and then they followed up to tell Billet that they would have a tracking number soon
    GN, and then it was last seen at the the auction at LTX
    GN, so today was the first time that Billet had Direct contact with Linus a comment from Linus lower in the Forum reads this
    GN, quote
    Linus, Billet sent us a
    GN, quote
    Linus, I don't know or care how they arrived at the value if they're good
    Linus, I'm good
    GN, we asked them about this and Billa emphasized to us
    GN, that it had not sent Linus Media Group a quote it noted that it had expressed a possible value of the block
    GN, and frustration before our video went up before this conversation began after they learned that it had been auctioned previously
    GN, but that this wasn't any kind of quote or invoice
    GN, we asked Bill if it had anything further to share and it said he's emailed us
    GN, we haven't emailed back yet at the time of writing
    GN, we thank the community for the support We Stand by everything we've said publicly
    GN, Billet noted that they intend to email Linus back prior to sharing any further details
    GN, and they also spent a few minutes to express very sincere gratitude to the community
    GN, and as they don't have quite as much of a platform
    GN, I'm just conveying that to you they were extremely grateful to the support that they've received from you all
    GN, and I do think that they felt some closure on their side
    Transitions,
    GN, now we get into something important as far as linuses believe that we should have reached out to him first
    GN, and that not doing so somehow makes the 44 minutes of reporting any less valid
    Gn, and considering the fact that he said there would have been valuable contacts such as
    GN, quote
    Linus, the fact that while we haven't sent payment yet we've already agreed to compensate Bill Labs
    Linus, with the cost of their prototype
    GN, which again Linus emailed Billet after the video
    GN, and this Billet situation is exactly why this sentence structure makes it appear as if Billet already agreed to some kind of resolution before the video
    GN, that's why it's our responsibility when doing proper reporting to ensure that the truth gets to viewers
    GN, and that it's not misrepresented by a manufacturer
    GN, we don't have to reach out to corporations when we think there's a patterned Behavior
    GN, or that there may be a significant chance that they try to cover things up
    GN, or prepare a pre-written bonds that could twist The Narrative
    GN, and in this case manipulate the audience
    GN, Linus willfully ignoring our valid criticisms of data accuracy and some of the ethical concerns
    GN, while then trying to manipulate the audience into viewing him as the victim not just LMG
    GN, this was very bizarre this is why we don't reach out every time
    GN, I want to be very clear we don't have to reach out to corporations prior to reporting on them period
    GN, for big corporations we don't reach out if the issue already harms consumers
    GN, or if their view is irrelevant the Walmart PC the Alienware PC
    GN, any number of products we buy but we don't need to reach out because the damage is being done actively
    GN, and we don't need Linus's input or permission to make that video
    GN, LMG's videos are already affecting millions of consumers
    GN, and they have objective errors that we covered objectively and they involved serious ethical concerns which we raised
    GN, and rather than addressing those he is choosing to try and distract viewers by whining about us not allowing him to comment first
    GN, and they've already commented anyway
    GN, they did it in all of these various WANshows we know what their comment is we know what they think
    GN, and when there's an objective factual issue we don't need to reach out
    GN, the risk is to the consumer and these aren't unreleased products they are public videos with a lot of views
    GN, and I am exceptionally disappointed in this response
    GN, I am baffled that this was the path chosen
    GN, I don't know
    GN, I don't know how to respond to the circular deflecting nonsense
    GN, as for the rest of the sort of Meandering diatribe
    GN, it's just bizarre
    GN, I am genuinely just disappointed by this
    GN, here's one such
    GN, quote
    LTT STUFF, I'm sorry I got the community's priorities mixed up on this one
    LTT STUFF, and that we didn't show the Billet in the best light Our intention wasn't to hurt anyone
    LTT STUFF,we wanted no one to buy it because it's an egregious waste of money no matter what temps it runs at
    GN, another quote