(originally published at https://aws.amazon.com/message/101925/)
We wanted to provide you with some additional information about the service disruption that occurred in the N. Virginia (us-east-1) Region on October 19 and 20, 2025. While the event started at 11:48 PM PDT on October 19 and ended at 2:20 PM PDT on October 20, there were three distinct periods of impact to customer applications.
First, between 11:48 PM on October 19 and 2:40 AM on October 20, Amazon DynamoDB experienced increased API error rates in the N. Virginia (us-east-1) Region.
Second, between 5:30 AM and 2:09 PM on October 20, Network Load Balancer (NLB) experienced increased connection errors for some load balancers in the N. Virginia (us-east-1) Region. This was caused by health check failures in the NLB fleet, which resulted in increased connection errors on some NLBs.
Third, between 2:25 AM and 10:36 AM on October 20, new EC2 instance launches failed and, while instance launches began to