mikepea · August 29, 2015 14:10 · Dec 3, 2014 · Dec 2, 2014 · Dec 1, 2014
diff --git a/packmon_user_stories_1.md b/packmon_user_stories_1.md
@@ -17,6 +17,16 @@ So that I can fix bugs
 As a front-end webdev
 I would like to know the performance of my our site from remote locations.
 So that we can figure out how to optimise it.
+
+As a front-end webdev 
+I want to know what devices (screen sizes) are viewing the site
+So that we can support them correctly
+
+As a front-end webdev 
+I want to know % of users that have javascript
+So that we can establish what to do when they don't.
+
+
 ```
 
 ### Back-end web developer
@@ -33,6 +43,28 @@ So that I can be happy my application is functional
 As a back-end webdev
 I would like to be able to see all the logging related to a given web session
 So that I can trace the path through the backend systems.
+
+As a back-end webdev 
+I want to know the scale at which my app is working via key facts like:
+  * number of docs
+  * queries against db
+  * number of items in queue
+  * number of users
+  * key page views
+So that I know how it is growing and can plan accordingly.
+
+As a back-end webdev 
+I want to know which of my DB queues are taking longer than n milliseconds
+So I can optimise them if possible.
+
+As a back-end webdev
+I want a series of smoke tests to be run after all deployments
+So that I know that I haven’t broken anything when deploying my application
+
+As a back-end webdev
+I want a simple way of instrumenting my application to feed metrics to the metrics system
+So that I can gain visibility of how my application is running in production
+And so we can find and fix problems with it quickly
 ```
 
 ### Product Owner
@@ -50,6 +82,23 @@ As a product owner
 I would like to see that key functionality of my site is used
 So that I can be aware of trends in usability.
 
+As a product owner 
+I would like the ability to see how releases affect user progress 
+so I can learn from what we release and simplify the user journey.
+
+
+```
+
+### Tech Arch
+
+```
+As a technical architect 
+I would like the ability to graph releases alongside system errors 
+so that I can see how a release affects the site's stability.
+
+As a technical architect, 
+I would like to see how site errors affect user progress 
+so I can understand and communicate how release quality impacts user satisfaction.
 ```
 
 
@@ -72,13 +121,31 @@ As a security analyst
 I would like the time on all log messages to be accurate to the millisecond and in UTC.
 So that I can plot the timeline of events accurately.
 
+As a security analyst 
+I would like to monitor inappropriate access 
+so that I can understand if attacks against our systems are increasing with time.
+
+
+
 ```
 
 
 
 ### Web operations
 
 ```
+As a webop
+I would like to NOT receive a message storm when my metrics collection system is down.
+So that i don't miss important alerts.
+
+As a webop
+I would like to be able to upgrade my metrics aggregation system without losing data.
+So that dependent monitoring systems dont fail.
+
+As a webop
+I would like to know when a system is on trajectory for failure based on the history of its metrics (eg root filesystem filling up, at current rate will fill in 3 days)
+So that I can fix it before it fails.
+
 As a webop
 I would like to my metrics retrieval system to be reliable
 So that I can base my health check alerts on its data.
@@ -127,6 +194,16 @@ As a webop
 I would like to be able to configure custom per-node/service thresholds for alerts
 So that I don't get hassled when the world changes.
 
+As a webop or developer
+I want to set up suitable notifications from the monitoring system, with a customisable endpoint, such as
+  * Full escalation path alerting (eg Pagerduty)
+  * Simple 'working hours' level serious alerts
+  * Notification into a chatops room.
+So that I know about any issues as they happen, with a forewarning of severity.
+
+As an on-call webop or dev
+I would like to have a link to supporting documentation when i receive an alert
+So that I get a head start on how to fix or diagnose the problem.
 ```
 
 

diff --git a/packmon_user_stories_1.md b/packmon_user_stories_1.md
@@ -2,31 +2,55 @@ Monitoring Pack User Stories
 ===
 
 
-### Web operations
+
+### Front-end web developer
 
 ```
-As a webop
-I would like to my metrics retrieval system to be reliable
-So that I can base my health check alerts on its data.
+As a front-end webdev
+I would like visibility of which browsers are in use
+So that I can convince my product owner to stop supporting crap browsers or devices
 
-As a webop
-I would like to be able to easily inspect my graph data
-So that I can easily review the overall performance of a cluster.
+As a front-end webdev
+I would like to see exceptions that are logged from my code
+So that I can fix bugs
 
-As a webop
-I would like to be able to construct my own queries against metrics data
-So that I can investigate the data available
+As a front-end webdev
+I would like to know the performance of my our site from remote locations.
+So that we can figure out how to optimise it.
+```
 
-As a webop
-I would like to be able to create new alerts and checks quickly and easily
-So I can quickly react to new issues discovered
+### Back-end web developer
 
-As a webop
-I would like
-So I can 
+```
+As a back-end webdev
+I would like to be able to instrument my code and visualise the data
+So that I can see which parts need work
+
+As a back-end webdev
+I would like to know that all backend systems are operational.
+So that I can be happy my application is functional
+
+As a back-end webdev
+I would like to be able to see all the logging related to a given web session
+So that I can trace the path through the backend systems.
 ```
 
+### Product Owner
+
+```
+As a product owner
+I would like visibility of the dashboards that my team use to ascertain site health
+So that I can also be happy that the site is performant
+
+As a product owner
+I would like to know that end-users are happy
+So that I can dance for joy
+
+As a product owner
+I would like to see that key functionality of my site is used
+So that I can be aware of trends in usability.
 
+```
 
 
 ### Security analyst
@@ -47,15 +71,63 @@ So that I can be aware of intrusions and unauthorised access.
 As a security analyst
 I would like the time on all log messages to be accurate to the millisecond and in UTC.
 So that I can plot the timeline of events accurately.
+
 ```
 
-### Product Owner
+
+
+### Web operations
 
 ```
-As a product owner
-I would like visibility of the dashboards that my team use to ascertain site health
-So that I can also be happy that the site is performant
+As a webop
+I would like to my metrics retrieval system to be reliable
+So that I can base my health check alerts on its data.
+
+As a webop
+I would like to be able to easily inspect my graph data
+So that I can easily review the overall performance of a cluster.
+
+As a webop
+I would like to be able to construct and share my own queries against metrics data
+So that I can investigate the data available
+
+As a webop
+I would like to be able to create new alerts and checks quickly and easily
+So I can quickly react to new issues discovered
+
+As a webop
+I would like to know the cache-hit ratio of my kernel fscache
+So I can tune memory and backup timing for my applications.
+
+As a webop
+I would like visibility of key performance related kernel parameters
+So I can see if changes in them affect system performance
+
+As a webop
+I would like visibility of key events in my system, such as reboots, deployments
+So that I can see these markers on all graphs.
+
+As a webop
+I would like to be alerted when a metric has crossed a threshold
+So I can examine the data and work out if it is a problem
+
+As a webop
+I would like to be provided with a link to the problem metric graph in an alert
+So that I can inspect it myself.
+
+As a webop
+I would like to be alerted when a metric has started to behave abnormally
+So I can see if it is a problem.
+
+As a webop
+I would like to be able to acknowledge or silence alerts that I know are not a problem
+So that I don't get hassled.
+
+As a webop
+I would like to be able to configure custom per-node/service thresholds for alerts
+So that I don't get hassled when the world changes.
 
-As a product owner
-I would like to know that 
 ```
+
+
+
diff --git a/packmon_user_stories_1.md b/packmon_user_stories_1.md
@@ -0,0 +1,61 @@
+Monitoring Pack User Stories
+===
+
+
+### Web operations
+
+```
+As a webop
+I would like to my metrics retrieval system to be reliable
+So that I can base my health check alerts on its data.
+
+As a webop
+I would like to be able to easily inspect my graph data
+So that I can easily review the overall performance of a cluster.
+
+As a webop
+I would like to be able to construct my own queries against metrics data
+So that I can investigate the data available
+
+As a webop
+I would like to be able to create new alerts and checks quickly and easily
+So I can quickly react to new issues discovered
+
+As a webop
+I would like
+So I can 
+```
+
+
+
+
+### Security analyst
+
+```
+As a security analyst
+I would like the data in the logging system to be encrypted at rest and in transit
+So that we do not leak information
+
+As a security analyst
+I would like access to the data in the logging system to be authenticated and recorded.
+So that we have awareness of who can view it and when they do.
+
+As a security analyst
+I would like to be able to view activity on all systems
+So that I can be aware of intrusions and unauthorised access.
+
+As a security analyst
+I would like the time on all log messages to be accurate to the millisecond and in UTC.
+So that I can plot the timeline of events accurately.
+```
+
+### Product Owner
+
+```
+As a product owner
+I would like visibility of the dashboards that my team use to ascertain site health
+So that I can also be happy that the site is performant
+
+As a product owner
+I would like to know that 
+```