If your claude desktop that you newly installed refuses to open or is constantly restarting. You constantly get an error like err_connection_refused. I have some troubleshooting steps to share on how I resolved it:
- Check the logs in ~/Library/Logs/Claude window.log and main.log
- You may see the urls that the app is trying to access and failing
- Perhaps copy them over and paste it on your browser and see what response is showing up.
- In my case it was m.stripe.network and statsig.anthropic.com, both these were blocked at my home router
- I use pihole, so searched for those domains and unblocked them
- The claude desktop app is now stable and working properly
Enjoy!