Engineering Excellence Scorecard

Process	Questions
Product/Project Management	Do we have clearly articulated goals and measures of success for every project? Do we have clearly articulated scope for every project?
Development	Do we have predictable and repeatable process? Do we have clear doneness criteria? Do we have any impediments to productivity?
Source Code Management	Do we have an effective branching model?
Release	Do we have zero downtime release process? Do we have continius integration?
QA	Do we have 100% code review coverage? Do we have 80%+ automated unit test coverage? Do we have 80%+ automated integration test coverage? Do our staging environments adequately represent production environments?
Monitoring	Are we alerted to all critical issues? Are we warned before issues become critical? Do we have the monitoring board with realtime top metrics?
Exception Handling	Are all exceptions handled?
Logging	Do we have gaps in logging?
Backup	Is all data backed up? Have we tested recovery?
Disaster Recovery	Will our applications stay up when an entire data center goes down?
User Satisfaction	Do we have user satisfaction gaps?
Uptime	Do we have any single point of failure? Is failover fully automated? Do we comply with uptime SLA?
Performance	Do we have clearly articulated performance SLAs? Do we regularly test performance?
Scalability	Do we understand how much load can our systems handle? Do we regularly stress test? How quickly can we scale?
Security	Do we have any security exposure?
Regulatory Compliance	Do we have any legal exposure?