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@woodrowpearson
Created February 22, 2024 21:19
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Change Healthcare Service Impact List
https://status.changehealthcare.com/incidents/hqpjz25fn3n7
This incident affects: Change Healthcare Enterprise, Clinical Network (Clinical Document Collector API, Clinical Exchange, Clinical Exchange Channel Partners including ePrescribe and Orders & Results, Clinical Exchange Labs and Hospitals, CommonWell, Connectivity Gateway), Cost Transparency (Predictive Engagement, Provider Directory, True View), Dental Network (Credentialing Advocate Solution, Dental Claim Attachments, Dental Connect, Dental Credentialing Manager, Dental EDI Network, Dental Practice Analytic Insights, Dental Revenue Cycle Insights, SimpleAttach Solution), Eligibility & Enrollment (Dual Enrollment Advocate & Recert Complete, My Advocate, Part D Complete & Community Advocate, SSI Enrollment Advocate), Medical Network (Advanced Claim Management, Batch Claims, Claiming & Remittance, Claims Automation, Eligibility & Patient Access, ERA Transactions, Medical Claim Attachments, Paper-to-EDI, Payer Connectivity Services, Payer Data Services, Payer Finder website and API, Real-time Eligibility Transactions, Revenue Analytics), Medical Network APIs (Claims Responses and Reports API, Claims Status API, Eligibility API, Institutional Claims API, Payer Finder API, Professional Claims API), Medical Record Retrieval & Clinical Review (Clinical Abstraction, Medical Record Retrieval, Risk Adjustment Coding), Member Engagement & Experience (Interoperability API Connector, Member Payments, Smart Connect, Smart Appointment Scheduling, & Clinical Care Visits), Patient Engagement & Experience (Shop Book and Pay, Virtual Front Desk), Pharmacy Benefits & TPA (Medicaid Pharmacy Benefits Services, Smart Commercial Pharmacy Services), Provider Network Optimization (Contract Manager, Provider Manager, Reimbursement Manager), Revenue Cycle Management (AccuPost, Acuity Revenue Cycle Analytics, Ahi Lobby, AhiQA, Ambulatory Claims Manager, Assurance Reimbursement Management, Claims & Denials Advisor, Claims & Denials Management, Clearance Patient Access Suite, Financial Clearance, National Payments Connector, Patient Engagement Suite, Reporting & Metrics, Revenue Integrity, Revenue Performance Advisor), Risk Adjustment & Quality (Compliance Reporter, Dx Gap Advisor, Edge Complete, EMR Risk Advisor, Encounter Complete, Risk View), Value-Based Care (Business Process as a Service (BPaaS), Episode Manager, HealthQx, Prometheus Analytics, Risk Manager, Third-Party Administration, Value-Based Care Transformation Services), Customer Portals (Client Access System, ConnectCenter, Customer Care Hub, Customer Connection, Download Central, Download Connect, Enrollment Central, Vision), Payer Communications and Payment Services (Communications Complete - Payer, Payer Communications and Print, Payer Enrollment Services, Payment Network Advocate, Settlement Advocate), Provider Communications and Payment Services (Communications Complete - Provider, Member Correspondence Advocate, Patient Billing & Statements, Payment Automation, SmartPay for Providers, SmartPay Payment Integration, SmartPay Plus for Providers), Clinical Decision Support (InterQual® Review Manager – Hosted, InterQual® Government Services), and Pharmacy Solutions (MedRx, Network Solutions, Revenue Cycle Management, Rx Assist, Rx CardFinder Services, Rx Connect Solution, Rx Edit, SelectRx, UPBS Analytics website, UPBS Claims Manager website, UPBS Claims Processing, UPBS Configuration Manager website, Vaccination Record).
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